The reception desk in the lobby is the first point of contact for general enquiries. Open Monday to Friday 8:00 – 21:00, Saturday 8:00 – 17:00, and Sunday (Nov.-June) 9:00 – 17:00.
The reference desk is situated on the elevated ground floor on entering the library and offers specific information on the library collection. Open Monday to Friday 10:00 - 12:00 and 14:00 - 16:00.
The reference floor harbours the newest issues of licensed journals and a number of computer stations signposted either NEBIS catalogue (without login) or internet research (with university login).